Terms & Conditions

Web Services Terms & Conditions 1. Client Review, Content & Approval - Content Ownership & Accuracy: The Client is solely responsible for providing all content (text, graphics, logos, imagery, and audio/video materials) and ensuring it does not infringe on any third-party copyrights, trademarks, or legal rights. - Review & Approval: All deliverables will be submitted to the Client for final review. Publishing on the website signifies that the Client accepts the design, copy, layout, and functionality as complete and accurate. Panamtech LLC shall not be held liable for any errors, typos, or omissions approved by the Client. - Third-Party Assets & Licensing: The Client is responsible for securing proper legal licenses for any third-party fonts, stock media, software plugins, or external integrations requested for or integrated into the project. 2. Project Timelines & Delivery - Development Timeframe: The Client agrees to provide Panamtech LLC with sufficient and reasonable time to complete the design, development, and delivery of the project. Panamtech LLC reserves the right to take the time necessary to ensure high-quality execution, unless a specific, binding delivery date and time has been explicitly agreed upon in a signed, written contract. 3. Hosting Services, Third-Party Infrastructure & Outages - Third-Party Infrastructure: Hosting and cloud services are provided using third-party infrastructure providers (e.g., AWS, Vercel, Neon). Panamtech LLC does not guarantee 100% uptime and is not liable for service interruptions, downtime, or performance degradation caused by these third-party providers. - Suspension for Non-Payment: Website hosting, maintenance, and ongoing portal access are subject to active contract and subscription payments. If a subscription or invoice becomes delinquent, Panamtech LLC reserves the right to suspend hosting and disable access to the website until all outstanding balances are paid in full. 4. Limitation of Liability & Remedies - Liability Cap: To the maximum extent permitted by law, Panamtech LLC’s total liability for any claims, damages, or losses arising from or related to the services provided—including website downtime, data loss, or business disruption—shall be strictly limited to the total fees actually paid by the Client to Panamtech LLC under the active contract. - No Consequential Damages: In no event shall Panamtech LLC be liable for any indirect, incidental, special, or consequential damages (including lost profits or revenue). 5. Dispute Resolution & Legal Escalation - Mandatory Good-Faith Negotiation: Prior to initiating any formal legal proceedings or arbitration, the Client agrees to make a good-faith attempt to resolve any dispute, claim, or controversy directly with Panamtech LLC through informal negotiation for a minimum period of 30 days. 6. Intellectual Property Ownership - Ownership Rights: Upon full payment, the Client owns the final front-end website assets. Panamtech LLC retains ownership of pre-existing frameworks, proprietary code, tools, or templates used to construct the site. 7. Scope Creep & Revisions - Additional Work: Requests outside the agreed-upon initial scope or design wireframes will require an additional statement of work or hourly billing. 8. Separation of Hosting & Maintenance - Service Scope: Hosting and web development/maintenance are separate services. The hosting subscription covers server hosting only and does not include ongoing website updates or maintenance. - Maintenance Requests: Any website updates or changes require a separate maintenance request and will be billed separately based on the nature and scope of the requested changes. 9. Termination Clause - Monthly Contracts: Either the Client or Panamtech LLC may terminate a monthly subscription by providing a 3-month prior written notification. - 1-Year & 2-Year Contracts: Annual or multi-year contracts (1-year or 2-year terms) may be terminated either upon the completion of the contract term or once full payment for the entire contract term has been fulfilled. Panamtech LLC reserves the right to end any contract and elect not to renew upon the conclusion of the contract term. 10. Final Billing & Handover - Account Finalization: Upon termination by either party, all work completed up to the effective termination date will be billed accordingly, and any outstanding balance must be settled prior to account closure or asset transfer. 11. Client Legal, Business & Payment Compliance - Operational Compliance: The Client is solely responsible for establishing and maintaining a legally registered business entity, as well as compliant payment processor accounts (e.g., Stripe, PayPal) necessary to sell products or services. Panamtech LLC is not responsible for the Client’s legal, tax, or regulatory compliance, nor for any project delays or operational limitations resulting from the absence or restriction of such client-side requirements. 12. Portfolio & Promotional Rights - Marketing Rights: Unless explicitly agreed upon otherwise in writing, Panamtech LLC reserves the right to display completed project deliverables, visuals, and descriptions in its portfolio, website, and promotional materials. 13. Governing Law & Jurisdiction - Legal Scope: These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict-of-law principles. Any legal proceedings or claims arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Oregon.